CURIOSITY MADE THEM ASK
Frequently Asked Questions
Welcome to Jophab, Nigeria's most trusted GiftCard trading platform. Here are answers to the most common questions from our users.
Jophab is a secure mobile app that allows you to sell your GiftCards for cash at the best rates in Nigeria. We buy GiftCards like Amazon, Steam, Google Play, Apple iTunes, Sephora, eBay, Vanilla, and more — and pay instantly to your preferred account or wallet.
1. Download the Jophab app from Google Play Store or Apple App Store. 2. Create an account and verify your details. 3. Select your GiftCard type and upload the card details or images. 4. Check your rate, confirm your trade, and get instant payment once verified.
You can trade Amazon, Steam, Apple iTunes, Google Play, Vanilla, eBay, Sephora, Nike, Nordstrom, and many more. Check the app for the latest supported cards.
Payments are instant after your GiftCard is confirmed valid. In rare cases, verification may take a few minutes, but most users receive payment within 5 minutes.
• Higher exchange rates than most platforms. • Instant payments — no delays. • 100% secure transactions — no scams or middlemen. • 24/7 customer support. • Referral bonuses — earn ₦500 for every friend you refer.
Yes! Jophab uses advanced data encryption and secure payment systems to protect all trades. Your information and card details are always private.
Our customer service team operates 24/7 to assist you anytime. You can reach us via in-app chat support, social media, or email.
Cards may be rejected due to invalid codes, already-used cards, or unsupported regions. Our support team will explain why and guide you on next steps.
Yes! For every new user you invite who signs up and completes a trade, you earn ₦500 instantly.
No hidden charges. The rate you see before confirming your trade is exactly what you'll receive.
Click 'Forgot Password' on the login screen and follow the reset steps via email.
Yes, you can trade from anywhere in Nigeria. Payments go directly to your Nigerian bank account or wallet.
Yes. The minimum trade value depends on the card type, but usually starts from $10 or its equivalent.
Open the Jophab app, go to the 'Rates' section, and select your card type. Rates update in real-time. You can also click on sell gift card, click on the type of gift card you want to trade. The current rate will be displayed.
Because Jophab gives you better rates, faster payments, secure transactions, and real human support anytime you need it.
Trade Smart. Earn Fast. Stay Secure.
Download the Jophab app today on the Play Store and App Store.
Still have questions?
Our customer service team operates 24/7 to assist you anytime. Contact us at:help@jophab.com